Delete your Syntara account

How to ask

Email support@syntaratechnology.com from the email address you sign in with, with the subject “Delete my Syntara account”. Tell us whether you want to delete only your login, or also a company you own and all its records. We’ll confirm by email before deleting anything.

What we delete

• Your account (name, email, password) and your push-notification devices.
• If you choose to delete a company you own: its customers and suppliers, products, invoices, quotes, bills, expense claims, bank lines, journal, uploaded files and AI reports.

We delete these within 30 days of confirming. Backups expire on their normal cycle. We keep only what the law requires us to keep.

Before you delete

Businesses in Singapore generally need to keep accounting records for at least 5 years. Download your invoices (PDF) and reports first, or ask us for an export when you write in.

Only want to leave a company?

The company owner can remove you in Settings → People, and you keep your login for other companies.